Refund policy

Returns | Exchanges | Refunds

Because I am a small shop creating bespoke items, I trust you understand all sales are final, and no exchanges or refunds can be offered. 

We all know that sometimes things can go awry in shipping, so if your order arrives damaged, please send me a photo of the damage within 10 days of the order arriving and I can send out a replacement. 

Specifically for the limited edition prints, I will need to see proof of the damage, and also proof of destruction of the COA & the print in order to maintain the integrity of limited edition before I send out a replacement.

Once that's done, I'll send out a replacement lickity-split.

The e-mail for our customer service is: 
HelloService@ThePiccoloDog.com